Manual fulfillment

When handling orders manually, you will receive an email every time a new order needs your attention.

This guide will be split up into the following:

1. Order types

2. Order status

3. How to manage

Order types

Orders will be split up into wholesale orders and dropship orders.

1. Wholesale orders will have a green PO mark in the order view.

2. Dropshop orders will have a blue DS mark in the order view.

Order status

The different status' are:

1. Unfulfilled

The order needs your attention.

2. Accepted

This means you have accepted the order and are currently handling it.

3. Fulfilled

This means you have completed the order and shipped it.

How to manage

1. Click the link in the email we sent, or find the order page in Stedger.

2. Accept or reject the order.

3. Handle the order in your internal order system like you normally would.

4. Fulfill the order in Stedger and fill out shipping information.

Updated on: 11/04/2024